Free Shipping
- Who will you ship my order?
- Yes, you read that right – shipping’s on us, no matter where you are in the world! No hidden charges or minimum spend required. It’s our way of saying thank you for choosing modsupermarket.
Who will you ship my order?
Proper ships via Proper shipping worldwide via EUB && USPSIf we anticipate any delays during periods of high demand, we will update our production and shipping schedules. globally, or some other shipping methods that are more suitable for you. We update our production and shipping timelines if we expect any delays during periods of heavy demand.
We also offer express shipping for an additional fee.
Why hasn’t my shipping information been updated?
Sometimes it takes some time to update the information.
When your order has been taken by shipping agent. All packages need to go through a strict quality control and disinfection process before shipment to ensure customers’ safety, which may cause a slight shipping delay.
If the parcel is in transit or under clearing customs, The information will not be updated until it reaches next shipping station.
Sometimes the shipping company may not update the package information in time.
We will try to update that info for you or please feel free to contact us to ask for help.
Can I get shipping updates?
Your estimated delivery date includes processing time and delivery time. You’ll receive email alerts from us with the status of your order, pay attention to the Inbox after ordering in 48 hours. If you have not received the email, please check the trash first; if you have been confirmed that you have not received it, please contact us by email at
[email protected] or submit the form with your order information.
Last But Not Least
Import Taxes: Please be aware that international orders may attract an additional cost for import taxes upon receipt. We’ll try our best to afford these costs no need to trouble you to pay.
We strongly recommend that you dispatch to a reliable address, as Proper is not responsible for lost or stolen orders.
Physical addresses are preferred, as we are unable to guarantee the safety of items delivered to PO Boxes or Parcel Lockers.